Every tool a modern garage needs, on one platform.
Mech Connect replaces the disconnected mix of paper job cards, WhatsApp messages, Excel sheets, and separate accounting tools that most garages run on, with a single, intelligent system built around the industry's best workflow.
The workflow engine, every vehicle guided from drop-off to collection.
Core Workflow
End-to-End Job Cards
Every vehicle, every step, guided.
Replace paper job cards with a structured digital workflow that moves each vehicle through defined stages from drop-off to collection. Every technician knows what to do, every manager sees the status at a glance.
Real-time job status visible on the owner dashboard
Photo and note attachments at any stage
Full audit trail, who did what, and when
Digital Vehicle Inspections
Evidence-backed, customer-ready reports.
Build custom inspection templates for your garage, assign inspectors, capture findings with photos, and generate branded PDF reports your customers can actually understand and approve.
Customizable checklist templates per service type
Photo and video evidence captured on mobile
Inspector assignment and accountability tracking
Customer-facing branded inspection reports
Findings convert directly to estimate line items
Appointments & Online Booking
Fill your bays before the day starts.
Let customers book services online or via your booking link. Automated SMS and email reminders cut no-shows significantly. The booking calendar syncs with your job queue in real time.
Shareable booking link for WhatsApp, social, and website
Technician and bay availability management
Automated booking confirmation and reminders
No-show tracking and rescheduling flows
Appointment reports and scheduling analytics
Enterprise
Multi-Branch Management
One HQ view across all your garages.
Operate one location or twenty from the same platform. Each branch runs independently while head office sees consolidated performance, inventory, and financial data on a single dashboard.
Branch-level isolation with HQ roll-up
Shared supplier directory and vehicle makes catalog
Cross-branch stock transfers and visibility
Per-branch and consolidated revenue reporting
Branch-specific staff, roles, and access controls
Process Manager
See your entire workshop at once.
A live board showing every active engagement across all bays and technicians. Move jobs, reassign work, and manage throughput from one screen, built for service managers and workshop controllers.
Kanban-style workshop board for all active jobs
Drag-and-drop technician and bay reassignment
Bottleneck alerts for overdue or stalled jobs
Real-time capacity and load visibility
Filterable by technician, bay, make, or status
Facility & Equipment Tracking
Keep bays running, not breaking down.
Track workstations, lifts, and diagnostic equipment with scheduled maintenance logs and downtime records. Know which tools are in service and which need attention.
Workstation and equipment registry with specs
Scheduled servicing and maintenance reminders
Downtime logs with root cause tracking
Bay utilization reporting
Equipment assignment per engagement
024 modules
Sales & Customer
Quote, invoice, get paid, and keep every customer in the loop.
Most Used
Branded Invoicing & Payments
Look professional. Get paid faster.
Auto-generate branded invoices from completed job cards. Send to customers via WhatsApp or SMS, accept partial payments, and track outstanding balances, all without leaving the platform.
Invoice auto-generated from approved job card
Your logo, colors, and terms on every document
Partial payment and installment tracking
M-Pesa, bank, and cash payment recording
Statement of account per customer
Receipt generation and delivery
Estimates & Quote Approvals
Send, approve, convert, in minutes.
Build accurate estimates from your parts and labor catalog. Send to customers for digital approval via a link, they approve or reject from their phone. Approved quotes convert to live jobs in one click.
Line-item parts and labor from your catalog
Customer-facing quote approval link via SMS or WhatsApp
Version history, track all revisions
Approval-to-job-card conversion in one click
Quote-to-approval rate analytics
Client CRM & Vehicle Profiles
Know every customer. Remember every car.
A complete customer record including contact details, all their vehicles, full service history, outstanding balances, and communication log, ready the moment they walk in or call.
Customer profiles with all linked vehicles
Per-vehicle service history and inspection records
Outstanding balance and payment history
Communication log (SMS, WhatsApp, email)
Customer segmentation for targeted campaigns
Automated Customer Notifications
Keep customers informed automatically.
Booking confirmations, job status updates, quote approvals, and collection notifications, sent via SMS or WhatsApp at exactly the right moment in the workflow, with no manual triggering required.
Trigger-based notifications throughout the job lifecycle
SMS and WhatsApp channel support
Customizable message templates
Delivery tracking and logs
Opt-out management for compliance
035 modules
Finance
A garage-native double-entry ledger that closes the month itself.
Built-in
Built-in Double-Entry Accounting
No separate accounting tool needed.
A full general ledger, chart of accounts, journal entries, and financial statements, built for garages, tightly linked to operations. Every invoice and purchase automatically posts to the right accounts.
Chart of accounts customizable for your garage
Automated journal postings from invoices and bills
Bank, cash, and M-Pesa account management
Reconciliation with statement import
P&L, balance sheet, cash flow, trial balance
VAT/tax reports ready for submission
Expenses & Supplier Payments
Track every shilling out.
Capture all business expenses, recurring, one-off, and capital. Manage supplier bills, set payment due dates, and route approval before money leaves the business.
Expense categories and payee management
Recurring expense scheduling
Supplier bill tracking with due-date alerts
Approval workflows for large expenses
Expense reports by category, period, and branch
Credit & Debit Notes
Adjustments done properly.
Issue credit notes for returns, overcharges, and goodwill adjustments. Raise debit notes for undercharges. Every adjustment posts correctly in the ledger with a full audit trail.
Credit note issuance against customer invoices
Debit note for supplier adjustment claims
Proper double-entry posting automatically
Customer and supplier account balance updates
Linked to original documents for traceability
Banking & Cash Reconciliation
Close the month without chasing spreadsheets.
Manage multiple bank accounts, M-Pesa wallets, cheque books, and petty cash. Reconcile statement by statement and know exactly where every shilling is at month-end.
Multiple bank and mobile money accounts
Cheque management and tracking
Statement-based reconciliation
Float and petty cash control
Bank transaction reports and ledger view
Financial Reports & Statements
Profit & loss, balance sheet, and more, live.
Generate any financial statement from live operations data. Sales by customer, by vehicle make, by item category. Accounts receivable aging. Supplier balances. All ready in seconds.
Profit & loss statement by period and branch
Balance sheet and trial balance
Cash flow statement
Accounts receivable and payable aging
Sales by customer, vehicle, item, service, and make
VAT, withholding tax, and general ledger reports
046 modules
Inventory
Every part tracked from purchase order to job card.
Flagship
Live Parts Inventory
Always know what's on the shelf.
Real-time stock levels across all branches, updated as parts are received, issued to jobs, sold over the counter, or transferred between locations. Never guess and never run out.
Live stock levels updated on every movement
Low-stock alerts with reorder triggers
Multi-location and multi-branch stock visibility
Product catalog with SKUs, brands, and categories
Batch and serial number tracking
Purchase Orders & Receiving
Raise, approve, receive, fully tracked.
Create purchase orders from your supplier directory, route for approval, and receive stock with a three-way match. Every PO links to the bill and the stock movement for complete traceability.
PO creation from supplier catalog
Multi-stage approval workflows
Goods received notes with quantity verification
Bill linking for three-way matching
PO status tracking: draft, approved, received, billed
Parts Issued to Jobs
See the real margin on every job.
Every part issued to an engagement is logged against that job card. See true job profitability including parts cost, labor, and any discounts, not just revenue.
Part issuance linked to active job cards
Cost-of-goods tracking per engagement
Job-level margin reporting (revenue vs. cost)
Unused parts return recording
Technician-level parts usage analytics
Suppliers Directory
Know your sources. Manage your relationships.
A complete supplier profile with contact details, payment terms, lead times, and a transaction history. Evaluate supplier performance and pick the right vendor for every order.
Supplier profiles with terms, contacts, and notes
Purchase history and outstanding bill tracking
Supplier balance and payment status
Linked catalog items and price history
Supplier performance reports
Counter Sales & Walk-in Parts
Sell parts at the counter without a job card.
Over-the-counter parts sales separate from job-based work. Full POS-style flow, pick items, apply discounts, collect payment, and generate a receipt, all pulling from the same live inventory.
Walk-in counter sales without creating an engagement
Customer linked or anonymous sales
Discount and promotion application
Receipt generation and printing
Counter sales reporting separate from job revenue
Stock Adjustments & Transfers
Counts, write-offs, and transfers, all logged.
Physical stock counts, write-offs, and inter-branch transfers are all handled with reason codes, approval workflows, and complete audit trails. Investigate any variance instantly.
Stock count and variance recording
Write-off with reason and approval
Inter-branch stock transfer with transit tracking
Adjustment history with user attribution
Variance reports by period and location
054 modules
Team & Productivity
Your people, their time, and their output, measured fairly.
Flagship
Employee Profiles & HR Records
Your team, fully documented.
Maintain complete employee records including roles, certifications, contracts, and emergency contacts, all linked to the work they perform in the system.
Employee profiles with roles and departments
Certification and license tracking with expiry alerts
Contract and onboarding document storage
Employment history and notes
Linked to job cards for accountability tracking
Attendance Tracking
Clock-in to payroll-ready data.
Digital clock-in and clock-out with GPS and photo verification. Attendance data rolls up into payroll-ready summaries, no more reconstructing timesheets at month-end.
Digital clock-in and clock-out per shift
GPS and selfie verification for remote sites
Attendance summary by employee and period
Late arrival and absence tracking
Payroll export with hours worked
Task Management
Assign, track, complete, nothing falls through.
Create and assign tasks to any team member, link them to active engagements, set priorities and deadlines, and track completion, all from one unified task board.
Task creation with assignee, priority, and due date
Tasks linked to engagements for full context
Status tracking: pending, in progress, completed
Overdue task alerts and escalation
Team productivity reports by task completion rate
Technician Productivity Reports
Coach with data, not gut feel.
Compare billable hours versus clocked hours per technician. See who is most efficient, which job types take longest, and where training will have the most impact.
Billable hours vs. clocked hours per technician
Job completion rate and average turnaround
Technician ranking by productivity score
Period-over-period performance comparison
Branch-level vs. individual benchmarking
064 modules
CRM & Marketing
Campaigns that bring customers back through the door.
Flagship
SMS Campaigns & Messaging
Reach every customer, right on their phone.
Send individual or bulk SMS messages to any segment of your customer base. Run campaigns, schedule follow-ups, and track delivery, all from within Mech Connect.
Quick single SMS or bulk campaign send
Audience segmentation by make, last visit, balance
Message template library with variable substitution
Scheduled campaigns for time-based targeting
Delivery reports and campaign analytics
WhatsApp Business Campaigns
The channel your customers actually use.
Send approved WhatsApp Business templates to customers for promotions, reminders, and follow-ups. WhatsApp campaigns have dramatically higher open rates than email.
WhatsApp Business API template campaigns
Quick individual messages and bulk broadcasts
Scheduled campaigns with targeting filters
Delivery and read-receipt tracking
Campaign performance and engagement reports
Email Campaigns
Professional emails to your entire customer base.
Design and send email campaigns using your brand templates. Schedule newsletters, service reminders, and promotional offers to targeted customer segments.
Branded email template builder
Quick send or scheduled bulk campaigns
Customer segmentation and audience targeting
Open and click-through tracking
Campaign history and analytics
Lead Management & Sales Funnel
Convert enquiries into loyal customers.
Track every inbound lead from first contact through quotation and conversion. A Kanban sales funnel gives your team a clear pipeline view and prevents leads from going cold.
Lead capture from walk-ins, calls, and web forms
Kanban pipeline with drag-and-drop stage management
Lead assignment and follow-up task creation
Conversion rate reporting by source and period
Deal value tracking and pipeline revenue forecast
072 modules
Platform
Control, security, and room to grow into more branches.
Flagship
Granular Roles & Permissions
Everyone sees exactly what they should.
Define custom roles for owners, managers, service advisors, technicians, and accountants. Control access at the module and action level, view, create, edit, approve, delete.
Custom role creation with module-level permissions
